General questions

ZSE Direct is an online and mobile platform that enables users to view their CSD holdings and be able to buy and sell securities listed on the ZSE remotely.

Investors can access ZSE Direct through the Web portal (www.zsedirect.co.zw) A mobile application is being developed and will be launched soon.

The ZSE Direct platform is a secure platform which has been designed to safeguard the user through multiple authentication before access is granted.

ZSE Direct complements C-trade by enabling remote access to the market. ZSE Direct has added features to make it easier for first time investors to participate on the market.

To register on ZSE Direct, follow these simple steps;

  • Log on to www.zsedirect.co.zw
  • Click on Register
  • Fill in all the fields under general information/ client identification
  • Click to read the Terms and conditions
  • Tick to accept the Terms and conditions
  • Click on register
  • Once you click on register you will be redirected to the next step to select your broker and fill in the KYC Information
  • Click on Next
  • Upload your National ID and Photo in Jpeg or PNG format
  • Click on Submit
  • At this stage, your registration is successful and you need to click on the verification link sent to your email to complete the registration process.
  • Logon to the email you have used to register your account
  • Click on the verification link. You will be redirected to the ZSEDirect login page
  • To login to account, enter your email address and password.
  • Your account will be created within 48 hours

For one to trade on the ZSE, a CSD Account is required. To register for a CSD Account, login to your account on ZSE Direct and click on where it says request for CSD Number. You will receive a confirmation that your request has been sent. Your CSD Account will be created within 48 hours. We will advise you in the event that it takes longer than 48 hours

To request for a CSD Number

  • Logon to www.zsedirect.co.zw
  • Complete the registration process
  • Select your stockbroker and enter the required KYC Information
  • Upload your National ID and Photo in JPEG format
  • Logon to your account
  • Click on where it says request for CSD Number.
  • Click on send request
  • You will receive a confirmation that your request has been sent.
  • Your CSD Account will be created within 48 hours. We will advise you in the event that it takes longer than 48 hours

If you have an existing CSD Account, you will need to register on ZSE Direct
To register on ZSE Direct, follow these simple steps;

  • Log on to www.zsedirect.co.zw
  • Click on Register
  • Fill in all the fields under general information/ client identification
  • Click to read the Terms and conditions
  • Tick to accept the Terms and conditions
  • Click on register
  • Once you click on register you will be redirected to the next step
  • Confirm if the CSD Number and stockbroker details that appear are correct
  • Click on Next
  • Upload your National ID and Photo in Jpeg or PNG format
  • Click on Submit
  • At this stage, your registration is successful and you need to click on the verification link sent to your email to complete the registration process.
  • Logon to the email you have used to register your account
  • Click on the verification link
  • You will be redirected to the ZSEDirect login page
  • To login to account, enter your email address and password.
  • REGISTRATION COMPLETE

To update your profile, follow these steps;

  • Log on to www.zsedirect.co.zw
  • Click on Login
  • Enter your email and password
  • Click on Profile
  • Click on edit profile
  • Input your details
  • Click Update
  • Refresh your account for the changes to be effected

If you have forgotten your password, follow these steps

  • Log on to www.zsedirect.co.zw
  • Click on Forgot password link
  • Enter your email
  • Click on send reset link
  • Logon to your email, and click on change password
  • An OTP will be sent to your registered mobile number
  • Input your new password
  • You will be redirected to a page to complete the password reset
  • Enter the OTP
  • Click on Verify

There are three buy tabs that you can use to buy securities on ZSEDirect :

  • Buy order under Dashboard
  • Buy order tab
  • Buy shares under your profile
Click on any of the above buy tabs
Select symbol to view market depth
Input the quantity you want to buy
Enter your Bid price (You can check on the market depth and ensure that your price does not exceed +/-20% of the last traded price)
Select Time in force Place order You will be redirected to a page which shows the following message;
Order in queue click CONFIRM below to complete order Confirm that the following details you entered are correct; Price; Volume; Time in Force;
Click on the confirm button to complete your buy order

There are three sell tabs that you can use to sell securities on ZSEDirect

  • Sell order under Dashboard
  • Sell order tab
  • Sell holdings under your profile
  • Click on any of the above sell tabs
  • Select symbol to view market depth
  • Input the quantity you want to sell
  • Enter your Offer price (You can check on the market depth and ensure that your price does not exceed +/-20% of the last traded price)
  • Select Time in force
  • Place order
  • You will be redirected to a page which shows the following message;
  • Order in queue click CONFIRM below to complete order Confirm that the following details you entered are correct; Price; Volume; Time in Force;
  • Click on the confirm button to complete your sell order

Time in force is a special instruction used when placing an order to indicate how long an order will remain active before it is executed or expires. ZSE Direct has the following types of Time in Force;

  • Day Order(DO)
  • This order is valid until the close of the trading day. It is automatically cancelled if the trade does not execute by the end of the trading day.
  • Good Till Cancelled (GTC)
  • This order remains valid till cancelled 30 calendar days from the day on which it was input. The order is automatically cancelled by the system on the expiry date.

The my portfolio tab shows : Counter
The companies whose securities you have invested in

Holdings
The number of securities you currently have for each company

Purchase Value
The value of your securities when you initially bought them

Current Value
The current value minus the purchase value

Totals
This shows the totals of the Purchase Value, Current value and gain/loss

Portfolio Gain
This is calculated as follows;
(Current Value - Purchase Value)/Purchase Value x 100%

The my wallet tab shows;
Tradable Funds
The amount of money available in your ZSE Direct account, which you can use to buy securities or can withdraw

Funds pending settlement
After you sell your securities, the funds which are going through the T+3 settlement process, and are pending settlement

Sell Orders
The total of tradable funds and funds pending settlement

Orders can only be placed during the trading hours. The trading hours are;

Session Time
Pre-Open 0900-0930hrs
Open 0930-1200hrs
Post Close 1200-1230hrs
*Times excludes weekends and public holidays

The transaction costs are as follows;

Equities and ETFs
Buying Selling
Brokers Commission 0.92% 0.92%
VAT (14.5% of brokerage) 0.1334% 0.1334%
CSD Levy 0.10% 0.10%
Stamp Duty 0.25% Nil
ZSE Levy 0.10% 0.10%
SECZ Levy 0.16% 0.16%
Investor Protection Levy 0.025% 0.025%
Capital Gains tax Nil 1%
Total 1.6884% 2.4384%
Grand Total : 4.1268%
There are additional costs related to bank charges for movement of funds.

The minimum amount to trade on ZSEDirect is ZWL500

Yes you are required to select a stockbroker for your trade to be executed. As part of the registration process, you will be required to select your desired stockbroker. The Stockbroker will have to approve your application during the registration process before you can begin to trade

The market watch tab is there to assist you as an investor to track the performance of the market. It includes the following information;

                        Symbol
                        Is the counter or company which is trading on the ZSE

                        Bid Volume
                        Is the number of shares that buyers are willing to purchase

                        Best Bid
                        Is the best buy price on the market

                        Best Ask
                        Is the best sell price on the market

                        Ask Volume
                        The number of shares that sellers are willing to dispose

                        Last Trade Price
                        The price at which the last transaction on a particular counter happened at

                        Last Volume
                        The last traded number of shares on a counter

                        Turnover
                        The total amount or value of shares traded per counter

                        Trades
                        The number of transactions in a particular trading session per counter

                        Price
                        The current price that a share of stock is trading for on the market

                    

Contact Us

44 Ridgeway North, Highlands, Harare, Zimbabwe
+263-242-886830-5
zsedirect@zse.co.zw
        


Investing in financial securities entail risks and may result in both profits and losses. Trading in equities or any other product listed on the ZSE is not suitable for all investors and all prospective investors should carefully consider their financial situation and consult financial advisor(s) in order to understand the risks involved and ensure the suitability of their situation prior to making any investment, divestment or entering into any transaction.

All Publications of the ZSE are, unless otherwise specifically stated, intended for informational and/or marketing purposes only. The information provided in such Publications is however only intended for use by recipients located in countries where such use does not constitute a violation of applicable legislation or regulations.